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Project Pages
Project Admin Page
Locating the Project Admin Page
How to Use the Project Admin page
Project View/Edit Page
Locating the Project View/Edit Page
How to use the Project View/Edit Page
Program Design Menu
Automations
Questions to Ask
Locating the Automations feature
How to create an Automation
Automation Triggers
Automation Action Rules
Validation Rules
Scheduled Triggers
Troubleshooting Automations
FAQs
Channels
Questions to ask yourself
Locating the Channels feature
What are Channels?
Types of Channels
Channel Type: Mark as Child
Channel Type: Make Successor
Channel Type: Create Related Project
Channel Type: Submit Related Project
Channel Type: Project Lookup
How to create a Channel
Channel Signals and Automations
Updating Channel Configurations
Using Channels in Test Environments
FAQs
Communications
Questions to ask yourself
Locating the Communications feature
Creating Communication templates
Finding Data Tags
Images in Communications
Sending Mass Communications
Project Attachments and Content Library Items
Smart Templates
Upgrading to Smart Templates
Upgrading when a Test Environment Exists
Broken Template Tags
Examples of Broken Template Tags
PowerClerk Mass Communication Policy
FAQs
Connections
Questions to ask yourself
Locating the Connections feature
What are Connections
How to Create a Web Connector
Define the Web Connector
Connecting, Testing, and Enabling the Web Connector
Creating a Web Connector Configuration
Utilizing Connections on PowerClerk
Maintaining and Editing the Web Connector
Web Connector Payload Type Format
Retrieving Project Information via Built in Fields
Error Handling
Custom List Lookup
Create a Custom List Lookup
Utilizing Custom List Lookup
FAQs
Content Library
Questions to ask yourself
Locating the Content Library feature
Uploading content to the Content Library
Use with Communication Templates
Use for Front Page content
FAQs
Custom API IDs
Questions to Ask
Locating the Custom API IDs feature
How to edit a Custom API ID
FAQs
Data Fields
Questions to ask yourself
Locating the Data Fields feature
Viewing Available Data Fields
Managing Data Fields
Attachment Data Fields
Referencing Data Fields with Template Tags
Text Validation Rules
Custom Lists and Data Field Groups
Table form element
Enabling PV + Battery Element
FAQs
Deadlines
Questions to ask yourself
Locating the Deadlines feature
What are Deadlines
How to Create a Deadline
Deadline Automation Action Rules
Utilizing Project Admin Page for Deadlines
Communication Templates for Deadlines
Deadline Set/Satisfy Options
Program-Wide Deadline Actions
Reporting on Deadlines
Deadlines in Project List Columns
FAQs
Document Templates
Questions to ask yourself
Locating the Document Templates feature
How to define a new Template
Configuring Excel Files using PowerClerk Data Field Tags
How to define a new Merged Document
eSignatures
DocuSign template tags
Mapping eSignature tags
Smart Templates
FAQs
eSignature Envelopes
Questions to Ask
Locating the eSignature Feature
What are eSignature Envelopes?
eSignature Checklist: The Prerequisites to create a new Envelope
How to set up Advanced eSignature Envelopes Step-by-Step
How to add an eSignature Envelope to a form
eSignature Automation Trigger
Viewing Completed eSignature Envelopes
Resending eSignature Notifications
Canceling eSignatures
FAQs
Forms
Questions to ask yourself
Locating the Forms feature
How to create and edit Forms
Adding data fields
Form Versions and Draft Forms
Configuring Forms
Form Field Elements
Standard Type Form Field Elements
Contact Type Form Field Elements
Document Type Form Field Elements
Layout Type Form Field Elements
Special Type Form Field Elements
Field Properties
Conditional Visibility
Sensitive Data Fields
Location Form Element
Address Autocomplete
Exporting a Form to Excel
VersaForms
FAQs
Formulas and Calculated Fields
Questions to ask yourself
Locating the Formulas feature
How to work with Formulas and Calculated Fields
Formula Data Dictionary
Dynamic Formula References
Rules of Formula References
Advanced Visibility Rules
Video Guides: Formulas
FAQs
Front Page
Questions to ask yourself
Locating the Front Page feature
How to edit the Front Page
FAQs
Incentive Design
Questions to ask yourself
Locating the Incentive Design feature
How to create and edit Incentive Designs
Incentive Options for One-Time Incentive Type
Incentive Design Options
FAQs
Milestones
Questions to ask yourself
Locating the Milestones feature
How to define a Milestone
FAQs
Project List Columns
Questions to ask yourself
Locating the Project List Columns feature
How to use Project List Columns
FAQs
Project Summary
Questions to ask yourself
Locating the Project Summary feature
How to edit the Project Summary
FAQs
Project Views
Questions to ask yourself
Locating the Project Views feature
How to edit Project Views
FAQs
Roles
Questions to ask yourself
Locating the Roles feature
How to create and edit a Role
Access Groups
Access Groups and Automations
Access Groups and Data Imports
Access Groups and Reports
FAQs
Themes
Overview
How Themes are Stored in PowerClerk
Creating a Theme
PowerClerk Theme Example
Workflow
Questions to ask yourself
Locating the Workflow feature
How to create and edit the Workflow
Transitions
Workflow Example Overview
FAQs
Admin Menu
Announcements
Locating the Announcements feature
Creating an Announcement
Triggering an Announcement
Managing Announcements Topic List
Managing Announcement Topic Enrollment Via User Account
Prerequisites for Using Announcements
Business Days
Questions to ask yourself
Locating the Business Days feature
Setting up Business Days
FAQs
Dashboards
Questions to ask yourself
Locating the Dashboards feature
How to create widgets in your Dashboard
Other Dashboard Actions
Data Import
Questions to ask yourself
Locating the Data Import feature
Steps to Complete a Data Import
Data Import Configurations
Column Header Types
Automatic Data Imports via SFTP
Revert Data Imports
FAQs
Duplicate Check
Questions to ask yourself
Locating the Duplicate Check feature
How to use Duplicate Checks
FAQs
ePayment History
Locating the ePayments History feature
Using ePayment History
ePayment Management
Locating the ePayments Management feature
What is ePayment Management
Set Up Stripe ePayments
Configuring Transaction Fees
Configuring Payment Methods Availability
Import Projects
Questions to ask yourself
Locating the Import Projects feature
How to Import Projects
Managing Data Field Mappings
Copying Projects
Creating Projects
FAQs
Operation Status
FAQs
Questions to ask yourself
How to use the Operation Status feature
Locating the Operation Status feature
Program Info
Project Inquiry
Locating the Project Inquiry feature
How to edit the Project Inquiry Settings
Automating Communications for Project Inquires
Inquiry Summary
Questions to ask yourself
Locating the Program Info feature
How to edit the Program Info menu
Notification Banners
Usage Info
FAQs
Program Statistics
Questions to ask yourself
Locating the Program Statistics feature
FAQs
How to use Program Statistics
Reports
Questions to ask yourself
Locating the Reports feature
How to setup Reports
Multi-instance reports
Sharing Reports
Integrate scheduled Reports
Cross-Program Reports
Handling Sensitive Data in Reports
Viewing Report Failures
Maximum Number of Columns Allowed in a Report
FAQs
User Administration
Questions to ask yourself
Locating the User Administration feature
How to work with User Administration
FAQs
Test Environment
What are Test Environments
Locating the Test Environment feature
How to Open a Test Environment
Questions to ask yourself
Test Environment Behavior
PowerClerk Sandbox Instance
FAQs
Tools Menu
My Account
Questions to Ask
Locating the My Account feature
How to use the My Account feature
Lockouts and Password Resets
Setting up Multi-Factor Authentication
Missing, lost, or stolen mobile devices: resetting Multi-Factor Authentication
Disabling Multi-Factor Authentication
Recovery Guidelines for MFA Administrators
FAQs
FormSense
Questions to Ask
Locating the FormSense feature
How to use the FormSense feature
FAQs
Grant Access
Project Grants vs Broad Grants (i.e. "Grant Access")
Questions to Ask
Locating the Project Grant feature
Locating the Grant Access feature
How to use the Grant Access feature
FAQs
Integration Guides & API
ePayments
Questions to ask yourself
How to Integrate with ePayment Provider
How to Set up ePayments on a Form
Managing ePayments
Reporting on ePayments
ePayments in Test Environments
How to add ePayments
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PowerClerk API
Integrating with the PowerClerk API
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What is the PowerClerk API?
API Documentation for Developers
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Single Sign On (SSO)
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Entra ID Configuration (OIDC)
Okta IDP Configuration (SAML)
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Integration Guide 001: How to configure an ArcGIS Connector – ArcGIS Implementation
Integration Guide 002: How to configure Electric Power Research Institute’s (EPRI) DRIVE Connect software with PowerClerk
PowerClerk Video Guides
Setting up Roll-up Reports
New User Video Guide
Configuring Forms
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Edit Forms - Tutorial #1
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Edit Forms - Tutorial #2
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Build A Formula
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Estimated Production Calculation
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Understanding Your PowerClerk Program Design
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Data Fields
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Form Field Elements

Build Data Fields in Forms to easily collect information from your users in the right format every time.

Forms feature


Questions to ask yourself about Form Field Elements:

What information needs to be collected in each Workflow step?
What formatting or instructions would maximize the user experience?
Do any data fields need input or formatting restriction?

Form Elements are organized into groupings on the right sidebar of the Form Editor.


Field Types
Read more about each type of Form Element below:


 
Read more about how to add, select and configure Form Elements on our Forms page. Properties such as read-only, required, conditional visibility, etc, are explained there. Only element-specific configuration properties are mentioned on this page.
 
In most cases, adding a new Form Field Element creates a new Data Field that will then be available to view and edit on under Program Design > Data Fields once your Form is saved. Some properties can be managed in both places. For example, as shown in the figure below, the thousands comma separator for Integer and Decimal form elements can be set in the Form Editor.
 

 
Thousands separator for Integer- and Decimal form elements

Figure 1: Thousands separator for Integer- and Decimal form elements

 

 
Once the field has been created, the thousands separator property for Integer or Decimal Form Elements can also be set on the Data Fields page as shown below. Editing this setting under the Data Fields page will affect all references to that field in any Form.
 

 
Thousands separator for Integer- and Decimal form elements under Data Fields

Figure 2: Thousands separator for Integer- and Decimal form elements under Data Fields

 

Standard Type Form Field Elements
  • Single Line Text: Free-form text entry field useful for a range of data entry requirements such as account number, etc.
  • Paragraph Text: Same as Single Line Text, but this free-form text field supports multiple lines of text.
  • Integer: Whole numbers only; default, min and max values can be specified.
  • Decimal: Same as integer but allows decimal expressions. Default, min and max can be specified.
  • Price: Similar to Decimal; limited to two decimal places and formatted with a currency symbol (e.g. “$”).
  • Date: Allows restrictions to be placed on the earliest and latest allowed dates, as well as a default. A Date data field can be populated with the current date using an automation action rule.
  • Check Box: Results in a Boolean Data Field.
  • Drop-Down List: List with entries specified by administrator. Restricts user to configurable set of responses. When reused on different Forms, each Form can utilize different labels for the same underlying responses.
  • Multiple Choice: Same functionality as a Drop-Down List but all choices are visible at once.
  • Rating Scale: Customize a left and right label and the number of items in the rating scale.
Contact Type Form Field Elements

In the Contact section, program designers can choose to add Form Field Elements such as Name, Email, Address, etc. either separately or as a packaged Data Field Group. Template Tags for the data fields created from these form elements will appear on the list of Data Fields both as individual Data Fields and as one group under the Data Field Groups tab. Add elements as a group to make it possible for all parts of that group to be added at once to a Communication or Document Template.

  • Email: Requires a correct email address format.
  • Name: First and Last Name fields. This element creates a Data Field Group as well as individual data fields for each sub-element.
  • Address: Street (Line 1), Line 2, City, State/Province and Zip Code. This element creates a Data Field Group as well as individual data fields for each sub-element.
  • Contact: Combination of: Name, Company, Address, Phone Number, and Email Address in one element. This element creates a Data Field Group as well as individual data fields for each sub-element. Each of these sub-elements can be configured as required or not required. The following Properties can be set for Contact fields: Allow “Same As” (see next paragarph below), Display Location Sub-Element, Display County Dropdown, Enable Address Autocomplete, and Enforce Phone Number Format. The phone number format enforced may vary by program locale.
     
    “Same As” functionality allows a user to auto-fill a set of contact fields based on another contact set that was previously filled out. When selecting from a list of previously filled contact fields, users will see the Labels that were set for those fields, as shown in the figure below.
  •  

    Same As other Contact

    Figure 3: “Same As” Drop-Down for Contacts

     

  • User Selector: Provides a dropdown list containing names of all PowerClerk users registered for this program, either a) with admin privileges, or b) any of a specified set of roles. This element is useful for having reviewers select their own name, for example, to keep spelling consistent and enhance reportability.
Address Autocomplete for Address Form Elements

Entering contact information can be made easier and more standardized with Address Autocomplete, a feature that allows users to select an address from a dropdown list that adjusts as they type.
 
In addition, program designers can request a filter to limit autocomplete suggestions to specific states or cities. This ensures that only addresses relevant to a utility’s program are shown, improving both accuracy and efficiency during the application submission process.
 
To enable this feature, submit a request through the PowerClerk Ticket System, and include the name(s) of the program(s) where you’d like this feature enabled. If a location filter is needed, specify the states or cities you want to restrict the autocomplete suggestions to.

    Please Note:

  • Once predictive address is enabled, it will apply to all Address and Contact form elements within the program.
  • The feature can be disabled for individual fields through the data field properties while editing the form.

 

Address Autocomplete example

Figure 4: Address Autcomplete Example

 

Document Type Form Field Elements
  • Attachment: For upload or viewing of previously uploaded electronic documents and photos, as well as configuration of classic eSignatures. See Document Generation and eSignature sections below for more detail.
  • Document Generation: Generate documents from templates specified by the administrator with project data to simplify communications and contracts. Requires upload of a Document Template under Program Design > Document Templates.
  • Signature Request: For Classic (v1) eSignature programs only. Add this element below an Attachment element to allow routing of eSignatures.
  • eSignature Envelope: This element option appears if it has been enabled for this program, once at least one eSignature envelope has been configured under Program Design > eSignature Envelopes. No separate Attachment element is needed for v2 eSignature Envelopes.
     
    For information about envelope creation, see eSignature Envelopes.
     
    To enable v2 eSignature Envelopes or to get help migration from v1 to v2, submit a request through the PowerClerk Ticket System, and include the name(s) of the program(s) where you’d like this feature enabled.
     
    This element allows users of the Form to preview the document to be signed, Request Signatures, and Manage Signatures, which includes Resend and Cancel options. To prevent users from re-sending requests or cancelling signatures from this location, set the element to Read Only.

 

Layout Type Form Field Elements

The layout elements give program designers many options for customizing the look of a Form with images, videos and static text that can be customized with HTML.

  • Static Text: Text embedded into the form such as general information, instructions, or other notes. Supports some HTML formatting, including the following tags:
    • “a”
    • “u”, “b”, “I”, “em”, “strong”, “big”, “small”, “pre”, “sub”, “sup”, “s”, “font”
    • “h1”, “h2”, “h3”, “h4”, “h5”, “h6”
    • “address”
    • “table”, “thead”, “tfoot”, “tbody”, “tr”, “td”, “th”
    • “caption”
    • “span”
    • “div”
    • “blockquote”
    • “br”, “ul”, “li”, “ol”, “p”
    • “hr”
    • “#text”
    • Please Note: The following attributes are allowed with strict limitations on the acceptable values for each:
      • “href” = URL
      • “border” = distance (a number suffixed with a unit from {“%”, “cm”, “ex”, “in”, “mm”, “pc”, “pt”, “px”})
      • “width” = distance
      • “height” = distance
      • “cellspacing” = distance
      • “cellpadding” = distance
      • “target” = “_blank” or “”
      • “name”
      • “colspan”, “rowspan”
      • “start”
      • “style” = semicolon-separated style values for any of the following:
        • “display”: “inline”, “block”
        • “padding”: “inherit”, “initial”, four distances separated by spaces (i.e. “0 1 2 3”)
        • “padding-left”: “inherit”, “initial”, distance
        • “padding-right”: “inherit”, “initial”, distance
        • “padding-top”: “inherit”, “initial”, distance
        • “padding-bottom”: “inherit”, “initial”, distance
        • “margin”: “auto”, “inherit”, “initial”, four distances separated by spaces (i.e. “0 1 2 3”)
        • “margin-left”: “auto”, “inherit”, “initial”, distance
        • “margin-right”: “auto”, “inherit”, “initial”, distance
        • “margin-top”: “auto”, “inherit”, “initial”, distance
        • “margin-bottom”: “auto”, “inherit”, “initial”, distance
        • “width”: “auto”, “inherit”, “initial”, distance
        • “height”: “auto”, “inherit”, “initial”, distance
        • “font-family”: “inherit”, “initial”, one of a long list of fonts that we allow. Many reasonable ones are included.
        • “font-size”: “medium”, “xx-small”, “xsmall”, “small”, “medium”, “large”, “x-large”, “xxlarge”, “smaller”, “larger”, “initial”, “inherit”, distance
        • “font-weight”: “normal”, “bold”, “bolder”, “lighter”, “initial”, “inherit”, distance
        • “color”: either a known color (e.g. “red”, “green”, “blue”, etc.) or a hexadecimal value (e.g. #00FFFF)
        • “background-color”: either a known color (e.g. “red”, “green”, “blue”, etc.) or a hexadecimal value (e.g. #00FFFF)
        • “list-style-type”: “lower-alpha”, “upper-alpha”, “lower-greek”, “lowerroman”, “upper-roman”, “square”, “disc”, “circle”
        • “text-align”: “justify”, “center”, “left”, “right”
        • “text-decoration”: “line-through”, “underline”
  • Image: Allows display of a Content Library image object on a Form.
  • Page Break: Separates the form into multiple pages. Each can be given a unique name by the administrator.
  • Hyperlink
Embedding a Wistia Video in a Form Step by Step:

Initial Steps:

  1. Add a Static Text element on the desired Form.
  2. In the Static Text editor, add the necessary  Wistia  HTML (see reference below).
  3. Be sure to include the correct Wistia ID for the specific  Wistia  video.

Please Note: Wistia videos will not load on the “Edit Form” page, but they will load in the “Preview View” of a Form.
 

Example of a Wistia Video on a Form

Figure 5: Example of a Wistia Video on a Form

 

Wistia HTML Embed Example

Below is an example HTML snippet for embedding a Wistia video:
 

Embed Wistia Video HTML

Figure 6: Embed Wistia Video HTML

 
Wistia HTML Code Example:


<div class="wistia_responsive_padding" style="padding:56.25% 0 28px 0;">
<div class="wistia_responsive_wrapper" style="height:10%;width:10%;">
<div class="wistia_embed wistia_async_teew4tddn1" style="height:50%;width:50%;"> </div>
</div>
</div>

Key Highlights of this HTML:

  • The key component of the embedded code is the class: wistia_async_<unique video ID>.
    • In the example above, the unique video ID is teew4tddn1, resulting in the full class: wistia_async_teew4tddn1.
  • A warning may appear indicating that the HTML contains potentially unsafe elements – this is expected.  PowerClerk’s  validation makes specific exceptions for Wistia classes, so this warning can be disregarded.
  • The styling of the video container can be adjusted to better the layout and design of the form as needed.
  • The feature assumes the use of  Template Approach (Standard).
  • PowerClerk automatically adds the necessary JavaScript bundles to the page – there is no need to add them manually.
  • For more information on how to embed a Wistia Video, please see the Wistia Support Center.

Additional considerations for embedding Wistia Videos:

  • Bundles: Verified  Wistia  bundles only get added if “wistia classes” are present in the Static Text element’s text.
  • Wistia videos can be embedded on a VersaForm.
    • Wistia videos can also be embedded on VersaForms  loaded through VersaForm  API.
  • Verified Wistia videos correctly load on:
    • Forms within PowerClerk site.
    • Please Note:  Wistia  videos will not appear on the “Edit Form” page, Click Preview to ensure the video is embedded and functioning as expected. (see the figure below)
Wistia Videos will not load in the Edit Form view (see red outline to show where the video is placed.)

Figure 7: Wistia Videos will not load in the Edit Form view (see red outline to show where the video is placed.)

 

Special Type Form Field Elements

 
Elements in this section may not appear until at least one relevant data field or feature has been set up.

  • PV System: A complex element that receives detailed PV system specifications and calculates projected
    annual performance. Visit Distributed Energy Resource (DER) Form Elements for additional information.
  • Energy Storage System: The Energy Storage System form element can be used to capture stand-alone energy storage system specifications, or as a separate field in AC-Coupled scenarios where PV + Energy Storage System specifications need to be captured. Visit Distributed Energy Resource (DER) Form Elements for additional information. Please note: Contact support@powerclerk.com to have this element enabled by a CPR Admin.
  • Calculated Field: Displays the result of the chosen Calculated Field. The details of the calculation can be shown under the “Show Details” link, or hidden from users of the Form if the “Show Details” toggle is turned off under the Properties tab. Calculated fields must be created under Program Design > Formulas.
  • Incentive Selector: Allows selection of eligible incentives configured for the program under Program Design > Incentive Design.
  • Sensitive Data: Can be used to capture and restrict access to sensitive user information, such as Social Security Numbers.
  • Call Connection (previously Call Web Adapter): This element option appears if it has been enabled for the program and at least one Connection has been configured under Program Design > Connections. Integrates access to custom web services on Forms by offering a button to call a Connection.
  • Custom List Group: A Custom List can be any kind of hierarchical list of data. When added to a Form, applicants can select pre-defined data from drop-down lists. Data from other columns can also be configured to appear as read-only text once the selection is made. This element appears once at least one Custom List and related Data Field Group has been set up under Program Design > Data Fields > Custom Lists.
  • Table: Add a Table element to allow input of data in a tabular form element. This element appears once at least one Table has been created under Program Design > Data Fields > Data Field Groups.
  • Location: Geographic coordinates of a location. Will not appear in the list unless enabled by a CPR Admin. See below for detailed information.
Location Form Element

The Location Form Element allows users to input and utilize geographic coordinates (latitude and longitude). It can operate in two modes:

  • As a standalone field, where users manually enter coordinates.
  • As a sub-element of an Address or Contact field, where coordinates are automatically derived from the provided address.

To enable the Location Form Element in your program, submit a request to the PowerClerk Support Inbox via the PowerClerk Ticket System and note whether it will be used as part of a PV System element.
 
Please Note: The interactive map currently defaults to the middle of the ocean. To request that it open to a specific location, please include the desired latitude and longitude coordinates in your request.
 

Utilizing the Location Form Element

The Location Form Element can be used in the following ways:

1. Coordinates for the PV System Element – Use latitude and longitude values from a Location field element instead of a ZIP code. The specified location is an input for the estimated PV production calculation.

  • On the Edit Form page, within the PV System element’s properties, set the PV System Location Field property to reference a Location element. (See figure below for reference.)
 PV System Form Properties

Figure 8: PV System Form Properties

 

2. As a Sub-Element of an Address or Contact Field – Display a map that reflects the address entered in the Form.

  • While editing a Contact element on a Form, enable the Display Location Sub-Element option in the Data Field properties. Create a new Location Data Field source within the Address or Contact data field, or reference a standalone Location field. (See figures below.)
Adding Location as a Sub-Element to an Address

Figure 9: Adding Location as a Sub-Element to an Address Form Element Property

 

 Location as a Sub Element to Address Form Element

Figure 10: Location as a Sub Element to Address Form Element

 

3. As standalone field – Allow users to manually enter latitude and longitude or interact with a live map.

  • By default, users can manually enter latitude and longitude coordinates into the Location field. To enhance usability, there is a Display Interactive Location Map option in the field’s data properties. This adds a live map to the form, allowing users to drop a pin instead of entering coordinates manually. (See figures below.)
Location Form Element Properties

Figure 11: Location Form Element Properties

 

Location Form Element Input Latitude/Longitude Manually

Figure 12: Location Form Element Input Latitude/Longitude Manually

 

Location Form Element Input Interactive Map

Figure 13: Location Form Element Input Interactive Map

 


 

Video Guides

 
A full list of all Video Guides can also be found here.

FAQs

Q: I want to create a read only field to store the application fee amount, but prevent edits to this field, how can I do this?
A: The wrong way to go about this is to try and create a read-only field and assign a default value to this field. Such default values unfortunately are not saved upon form submission as read-only fields are intended for the purpose of displaying data that has been previously submitted.
The correct approach to accomplish what you are intending is to create a formula that contains the constant value, then save and enable that formula, and then connect the Formula Result element in your respective form field. This way the value for this field will be properly saved.
Q: Can I add HTML formatting to static text form fields?
A: Yes, within PowerClerk forms you can utilize a broad variety of formatting options to style your static text form elements according to your needs. Please click on this link for a list of available HTML formatting tags that you can add to static text form fields.
Q: If you have a set of fields on a form (e.g. Form 1) that are also utilized on other forms (e.g. Form 2), do we need to update the same field value on each form or just update the field on Form 1 in order reflect the same data in the same data field on Form 2?
A: You would only need to update the Data Field on Form 1 to have Form 2 reflect the same change in data. Please note that for this to work, the data field on Form 1 would need to have the same Field Name as the data field on Form 2 as shown below:
Field name configuration
Field name configuration
Q: How can I make a field's appearance conditional?
A: Most fields can be configured to be conditionally visible. Conditional visibility enables the administrator to specify the condition under which the field becomes visible/invisible to the applicant, and thus enables the form to adjust its requirements dynamically. Dynamic forms minimize applicant confusion by hiding fields that aren’t pertinent, thus reducing the overall length of the application, and the number of opportunities for an applicant to make a mistake.
In the example below, the administrator is specifying that the Please Describe field is only visible when the applicant selects ‘Other’ in the preceding field: “Generation Type – Prime Mover.” Naturally, if the generation type was defined in a different entry in the drop-down list, the applicant wouldn’t need to specify the generation type in a text field.
Conditional Visibility Settings:
Conditional Visibility Settings

Have additional questions? Contact us to nominate your FAQ and help others find answers to your own questions concerning this feature.

Create A Support Ticket

Not finding your answer here?  Submit a question to our support team at the PowerClerk Ticket System and leverage the PowerClerk team’s expertise.