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PowerClerk Support Center

Project Pages
Project Admin Page
Locating the Project Admin Page
How to Use the Project Admin page
Project View/Edit Page
Locating the Project View/Edit Page
How to use the Project View/Edit Page
Program Design Menu
Automations
Questions to Ask
Locating the Automations feature
How to create an Automation
Automation Triggers
Automation Action Rules
Validation Rules
Scheduled Triggers
Troubleshooting Automations
FAQs
Channels
Questions to ask yourself
Locating the Channels feature
What are Channels?
Types of Channels
Channel Type: Mark as Child
Channel Type: Make Successor
Channel Type: Create Related Project
Channel Type: Submit Related Project
Channel Type: Project Lookup
How to create a Channel
Channel Signals and Automations
Using Channels in Test Environments
FAQs
Communications
Questions to ask yourself
Locating the Communications feature
Creating Communication templates
Finding Data Tags
Images in Communications
Sending Mass Communications
Project Attachments and Content Library Items
Smart Templates
Upgrading to Smart Templates
Upgrading when a Test Environment Exists
Broken Template Tags
Examples of Broken Template Tags
PowerClerk Mass Communication Policy
FAQs
Connections
Questions to ask yourself
Locating the Connections feature
What are Connections
How to Create a Web Connector
Define the Web Connector
Connecting, Testing, and Enabling the Web Connector
Creating a Web Connector Configuration
Utilizing Connections on PowerClerk
Maintaining and Editing the Web Connector
Web Connector Payload Type Format
Retrieving Project Information via Built in Fields
Error Handling
Custom List Lookup
Create a Custom List Lookup
Utilizing Custom List Lookup
FAQs
Content Library
Questions to ask yourself
Locating the Content Library feature
Uploading content to the Content Library
Use with Communication Templates
Use for Front Page content
FAQs
Custom API IDs
Questions to Ask
Locating the Custom API IDs feature
How to edit a Custom API ID
FAQs
Data Fields
Questions to ask yourself
Locating the Data Fields feature
Viewing Available Data Fields
Managing Data Fields
Attachment Data Fields
Referencing Data Fields with Template Tags
Text Validation Rules
Custom Lists and Data Field Groups
Table form element
Enabling PV + Battery Element
FAQs
Deadlines
Questions to ask yourself
Locating the Deadlines feature
What are Deadlines
How to Create a Deadline
Deadline Automation Action Rules
Utilizing Project Admin Page for Deadlines
Communication Templates for Deadlines
Deadline Set/Satisfy Options
Program-Wide Deadline Actions
Reporting on Deadlines
Deadlines in Project List Columns
FAQs
Document Templates
Questions to ask yourself
Locating the Document Templates feature
How to define a new Template
Configuring Excel Files using PowerClerk Data Field Tags
How to define a new Merged Document
eSignatures
DocuSign template tags
Mapping eSignature tags
Smart Templates
FAQs
eSignature Envelopes
Questions to Ask
Locating the eSignature Feature
What are eSignature Envelopes?
eSignature Checklist: The Prerequisites to create a new Envelope
How to set up Advanced eSignature Envelopes Step-by-Step
How to add an eSignature Envelope to a form
eSignature Automation Trigger
Viewing Completed eSignature Envelopes
Resending eSignature Notifications
Canceling eSignatures
FAQs
Forms
Questions to ask yourself
Locating the Forms feature
How to create and edit Forms
Adding data fields
Configuring Forms
Saving a Form as a Draft
Form Field Elements
Field Properties
Conditional Visibility
Sensitive Data Fields
Location Form Element
Address Autocomplete
VersaForms
FAQs
Formulas and Calculated Fields
Questions to ask yourself
Locating the Formulas feature
How to work with Formulas and Calculated Fields
Formula Data Dictionary
Dynamic Formula References
Rules of Formula References
Advanced Visibility Rules
Video Guides: Formulas
FAQs
Front Page
Questions to ask yourself
Locating the Front Page feature
How to edit the Front Page
FAQs
Incentive Design
Questions to ask yourself
Locating the Incentive Design feature
How to create and edit Incentive Designs
Incentive Options for One-Time Incentive Type
Incentive Design Options
FAQs
Milestones
Questions to ask yourself
Locating the Milestones feature
How to define a Milestone
FAQs
Project List Columns
Questions to ask yourself
Locating the Project List Columns feature
How to use Project List Columns
FAQs
Project Summary
Questions to ask yourself
Locating the Project Summary feature
How to edit the Project Summary
FAQs
Project Views
Questions to ask yourself
Locating the Project Views feature
How to edit Project Views
FAQs
Roles
Questions to ask yourself
Locating the Roles feature
How to create and edit a Role
Access Groups
Access Groups and Automations
Access Groups and Data Imports
Access Groups and Reports
FAQs
Themes
Overview
How Themes are Stored in PowerClerk
Creating a Theme
PowerClerk Theme Example
Workflow
Questions to ask yourself
Locating the Workflow feature
How to create and edit the Workflow
Transitions
Workflow Example Overview
FAQs
Admin Menu
Announcements
Locating the Announcements feature
Creating an Announcement
Triggering an Announcement
Managing Announcements Topic List
Managing Announcement Topic Enrollment Via User Account
Prerequisites for Using Announcements
Business Days
Questions to ask yourself
Locating the Business Days feature
Setting up Business Days
FAQs
Dashboards
Questions to ask yourself
Locating the Dashboards feature
How to create widgets in your Dashboard
Other Dashboard Actions
Data Import
Questions to ask yourself
Locating the Data Import feature
Steps to Complete a Data Import
Data Import Configurations
Column Header Types
Automatic Data Imports via SFTP
Revert Data Imports
FAQs
Duplicate Check
Questions to ask yourself
Locating the Duplicate Check feature
How to use Duplicate Checks
FAQs
Import Projects
Questions to ask yourself
Locating the Import Projects feature
How to Import From V2
FAQs
Operation Status
Questions to ask yourself
How to use the Operation Status feature
Locating the Operation Status feature
FAQs
Program Info
Project Inquiry
Locating the Project Inquiry feature
How to edit the Project Inquiry Settings
Automating Communications for Project Inquires
Inquiry Summary
Questions to ask yourself
Locating the Program Info feature
How to edit the Program Info menu
Notification Banners
Usage Info
FAQs
Program Statistics
Questions to ask yourself
Locating the Program Statistics feature
FAQs
How to use Program Statistics
Reports
Questions to ask yourself
Locating the Reports feature
How to setup Reports
Multi-instance reports
Sharing Reports
Integrate scheduled Reports
Cross-Program Reports
Handling Sensitive Data in Reports
Viewing Report Failures
Maximum Number of Columns Allowed in a Report
FAQs
User Administration
Questions to ask yourself
Locating the User Administration feature
How to work with User Administration
FAQs
Test Environment
What are Test Environments
Locating the Test Environment feature
How to Open a Test Environment
Questions to ask yourself
Test Environment Behavior
PowerClerk Sandbox Instance
FAQs
Tools Menu
My Account
Questions to Ask
Locating the My Account feature
How to use the My Account feature
Setting up Multi-Factor Authentication
Missing, lost, or stolen mobile devices: resetting Multi-Factor Authentication
Disabling Multi-Factor Authentication
Recovery Guidelines for MFA Administrators
FAQs
FormSense
Questions to Ask
Locating the FormSense feature
How to use the FormSense feature
FAQs
Grant Access
Project Grants vs Broad Grants (i.e. "Grant Access")
Questions to Ask
Locating the Project Grant feature
Locating the Grant Access feature
How to use the Grant Access feature
FAQs
Integration Guides & API
ePayments
Questions to ask yourself
Locating the ePayments History feature
How to add ePayments
FAQ
PowerClerk API
Integrating with the PowerClerk API
Questions to Ask
What is the PowerClerk API?
API Documentation for Developers
What can the PowerClerk API do?
Single Sign On (SSO)
Questions to Ask
PowerClerk SSO Configuration
Entra ID Configuration (SAML)
Entra ID Configuration (OIDC)
Okta IDP Configuration (SAML)
SP Configuration
SSO for multiple programs
IDP Configuration Troubleshooting
FAQs
Integration Guide 001: How to configure an ArcGIS Connector – ArcGIS Implementation
Integration Guide 002: How to configure Electric Power Research Institute’s (EPRI) DRIVE Connect software with PowerClerk
PowerClerk Video Guides
Setting up Roll-up Reports
New User Video Guide
Configuring Forms
Roles and User Administration
Setting up Business Days
Formulas and Advanced Visibility Rules
Visualize Workflows
Dashboards
FormSense
Milestones
ArcGIS
Project Summary
Automation with Formulas in Action Rules
API
Edit Forms - Tutorial #1
SFTP Automatic Data Import
Calculated Fields
Web Connector Setup
Edit Forms - Tutorial #2
Build A Formula
Help Articles
Understanding Your PowerClerk Program Design
Workflow
Forms
Automations
Communications
Data Fields
Deadlines
PowerClerk Program Launch
PowerClerk User Group Sessions (UGS)
Learning Management System (LMS)
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Themes

Please reach out to PowerClerk Support via the PowerClerk Ticket System to learn more about enabling the Themes feature.
Overview

Themes in PowerClerk enable organizations to configure their program interface in alignment with their brand identity, enhancing visual consistency, and improving the user experience. Program Designers can apply theme colors, fonts, and stylistic elements based on the organization’s style guide, ensuring that the design remains cohesive across multiple programs.
 
Program Designers can preview theme settings within PowerClerk, allowing real-time evaluation of changes before they are finalized. Once a Theme has been submitted to the PowerClerk Support Team and has passed an accessibility review, it can be applied universally across all relevant programs within an agency.
 

How Themes are Stored in PowerClerk

A Theme is created in a program by a user. This Theme will be available across an entire agency* or is only available to the creator of the Theme within the program depending on the status of the Theme.
 
*Note: Each PowerClerk Program is overseen by the Agency it belongs to; in some cases, an agency may manage multiple programs.
 
Example: See the figure below- The Agency is “Clean Power Research” and the Program is “Template Interconnection (2024)”.

 

Agency and Program Example

Figure 1: Agency and Program Example

 

  • Approved: A theme can be Viewed and/or Copied by various users within the same Agency. This Theme is now shared across the Agency.
  • Draft: A Theme can be Viewed and/or Edited by the user who created the Theme. This will be in the specific program the user created the Theme in. This is NOT shared Agency-wide.
  • Pending: After a Theme is submitted for approval, a Theme can be Viewed and/or Copied by various users within the same Agency. This Theme is now shared across the Agency.
    • Example: A user can create “Theme X”, submit “Theme X” for approval from the PowerClerk Support Team, and in the meantime “Theme X” is now automatically shared between all programs in the Agency. Various Users in this Agency can now View and/or Copy “Theme X”.
  • Rejected: A Theme goes back to only being able to be Viewed/Edited by the user who created the Theme. This is no longer being shared Agency-wide.
Theme Statuses

Figure 2: Theme Statuses

 

Creating a Theme
  1. Navigate to Program Design > Themes.
    Note: Currently, the Themes feature is available for Enterprise licenses. Please contact your Account Executive with further questions.
     Note: A Program Administrator needs to enable a Role to be able to Edit Themes.
  2. Select the New Theme button.
    Creating a new Theme

    Figure 3: Creating a new Theme

     

  3. Name your Theme.
    Note: Multiple Themes can have the exact same name, PowerClerk does not do a uniqueness check.
  4. Modify branding elements such as colors, fonts, and styling according to organizational guidelines.
    • Main Colors:
      • Primary brand color – The primary brand color defines the look and feel of the site and stands out to users. Examples include the navigation bar, primary buttons, and table hover background colors.
      • Neutral – The neutral color is an accent that complements the primary brand color, helps it stand out, and provides emphasis and depth to users. Examples of this include secondary buttons, loading message box, and text input button background colors.
      • Secondary neutral colors – The secondary neutral color helps provide balance and versatility to the design, supporting both the brand and neutral colors. Examples include input element border, input element read-only background, and table accent color.
    • Alert Colors
      • Informational, warning, and alert colors – Configurable to distinguish critical notifications.
    • Typography
      • Font selection – Supports Google Fonts, enabling organizations to maintain consistency with brand typography.
      • Font size customization – Allows organizations to fine-tune font size.
    • Appearance
      • Corner styling – Options for rounded or square corners to align with design preferences.
        Options for Styling Themes

        Figure 4: Options for Styling Themes
  5. Preview
    Use the preview function to assess a Theme’s appearance within the program. Select the “Preview Theme Sitewide” button below the Appearance section (see figure below) and click Save to allow the page to refresh to apply the preview.

    Preview Theme Sitewide

    Figure 5a: Preview Theme Sitewide
    Save Theme Preview

    Figure 5b: Save Theme Preview
  6.  
    Quick Preview
    A Quick Preview is also available in the Edit page. Use the Text input to visualize new font changes, check and uncheck the checkbox, toggle the checkbox switch, select the radio button group, and use the dropdown Items to understand how the Theme affects the PowerClerk program.
     

    Quick Preview

    Figure 6a: Quick Preview
    Preview Alert Colors

    Figure 6b: Preview Alert Colors

     
    Note: This section has sample components for previewing the selected Theme choices. When a Theme is submitted for review, PowerClerk reviewers will test Theme settings accessibility against WCAG 2.0 AA criteria. For more information, see the guidelines at WCAG 2.0 AA.
     

  7. Click Save at the bottom of the page.
  8. Steps to Submit a Theme for Approval.
    • Before the Theme is “Submitted for Approval”: Edit, Copy, and Delete. The Status of the Theme will be labeled “Draft”. Note: Changes cannot be made to the Theme after submitting approval.
      • Edit: Before submitting for approval, final changes can be made by selecting the “Edit” option. Make sure to “Save” the page again after edits are finalized.
      • Copy: Make a copy of the Theme if you would like to make edits before or after submitting for approval. This allows changes to be made to an exact copy of the current theme being submitted for approval. PowerClerk will automatically name the copy “Copy of” with the Theme name.
      Theme Copy

      Figure 7a: Theme Copy
      • Delete: To delete the Theme, select the “Delete” option. This cannot be undone.
      Delete Theme

      Figure 7b: Delete Theme
      • Submit the Theme for Approval to PowerClerk Support
        • Submit for Approval: Select the “Submit for Approval” button.

         

        Approved Theme can be Applied to Program

        Figure 8a: Approved Theme can be Applied to Program

         

        Confirm Approved Theme can be Applied to Program

        Figure 8b: Confirm Approved Theme can be Applied to Program
      • After the Theme is “Submitted for Approval”: View, Copy, and Unsubmit
        After submitting for approval, the options to View, Copy, or Unsubmit the Theme are available.
         

        Theme Status

        Figure 9: Theme Status
        • View: This page displays the Theme settings configured.
        • Copy: Make a copy of the Theme if you would like to make edits before or after submitting for approval. This allows changes to be made to an exact copy of the current theme being submitted for approval.
        • Unsubmit: If you have changed your mind and no longer require approval, select “Unsubmit”.
          Note: The Delete option will be available again after Unsubmitting a Theme.
    • Apply to Program.
      Once the PowerClerk Support team approves the Theme, select the “Apply to Program” option for the Theme to apply to the PowerClerk environment.
       

      Approved Theme can be Applied to Program

      Figure 10a: Approved Theme can be Applied to Program

       

      Confirm Approved Theme can be Applied to Program

      Figure 10b: Confirm Approved Theme can be Applied to Program
    • Revoke Approval
      If an approved Theme needs to be removed from ALL programs at once, select the “Revoke Approved Theme” option. Confirm by typing in “Revoke approved theme”.
       

      Revoke Approval

      Figure 11a: Revoke Approval

       

      Confirm Revoke Approved Theme

      Figure 11b: Confirm Revoke Approved Theme

       
      After applying the Theme to the program, the Theme colors, fonts, and stylistic elements will now appear in the PowerClerk program. An “In Use” notice appears next to the Theme’s name as well as the programs this Theme is being applied to.
       

      In Use Theme

      Figure 12: In Use Theme

       
      To restore the Theme to the original PowerClerk Theme, select the option “Restore Default PowerClerk Theme”.
       

      Restore Default PowerClerk Theme

      Figure 13a: Restore Default PowerClerk Theme

       
      PowerClerk will ask the user to confirm the theme reset.
       

      Restore Default PowerClerk Theme

      Figure 13b: Restore Default PowerClerk Theme

       

PowerClerk Theme Example

PowerClerk Default Theme:

PowerClerk Default Theme

Figure 14a: PowerClerk Default Theme

 
Example Theme “Figment Light & Power Theme”:
 
Note: The PowerClerk logo in the upper-right will always be the PowerClerk color regardless of the Theme.
 

Example Theme

Figure 14b: Example Theme

 

Video Guides

Would a video guide help to better explain Automations? Contact us and let us know.
 
A full list of all Video Guides can also be found here.

FAQs

Have additional questions? Contact us to nominate your FAQ and help others find answers to your own questions concerning this feature.

Create A Support Ticket

Not finding your answer here?  Submit a question to our support team at the PowerClerk Ticket System and leverage the PowerClerk team’s expertise.