PowerClerk Support Center
- Program Design
- Advanced Program Design
- Administration
- Integration Guides
- Program Reporting
- PowerClerk Video Guides
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- New User Video Guide
- Setting up Business Days
- Dashboards
- Edit Forms - Tutorial #1
- Edit Forms - Tutorial #2
- Configuring Forms
- FormSense
- Build A Formula
- Automation with Formulas in Action Rules
- Formulas and Advanced Visibility Rules
- Calculated Fields
- Milestones
- Roles and User Administration
- Visualize Workflows
- Settings
- PowerClerk Program Launch
- PowerClerk Responsive Admin View
- PowerClerk User Group Sessions (UGS)
- Learning Management System (LMS)
PowerClerk Responsive View
Seamlessly experience PowerClerk no matter which device you are using.
Applicants and non-desk workers that interact with PowerClerk can now access forms and enter data to data fields on tablets and mobile screens. Responsive View supports all features in PowerClerk. The upgraded UI look and feel will be compliant with commonly used mobile devices.
PowerClerk completed a successful roll-out of Responsive View for all applicant-facing functions at the end of March 2020 and the roll-out of Admin View pages at the end of July 2020. The most recent roll-out phase aimed to implement Responsive View for the PowerClerk®’s Project Admin Page. This roll-out updated the PowerClerk user interface (“UI”) for all utility administrators who have access to the Admin Page. The roll-out consisted of three steps:
PowerClerk completed a successful roll-out of Responsive View for all applicant-facing functions at the end of March 2020 and the roll-out of Admin View pages at the end of July 2020. The most recent roll-out phase aimed to implement Responsive View for the PowerClerk®’s Project Admin Page. This roll-out updated the PowerClerk user interface (“UI”) for all utility administrators who have access to the Admin Page. The roll-out consisted of three steps:
- Mid-May 2020 – Responsive Admin View became the default view on all PowerClerk programs in the sandbox. In the live, production environment, users had the opportunity to opt-in to use the responsive Admin View and provide feedback.
- Late-May 2020 – Responsive Admin View became the default view in production with the ability for users to opt out and provide feedback while returning to “Classic View.”
- July 2020 – After the migration period, Classic View is no longer supported.
Please note: Program Design pages will not yet have Responsive View capability, however, the process of updating all pages to meet this functional requirement will eventually enable this user segment to interact with PowerClerk via this expanded device list.